Armitage - tuning data into insight

CATHAY PACIFIC

Logistics has always been a major pillar of Armitage Technologies business, and one past case study is Cathay Pacific, one of the largest air carriers in the world. The project took place in the mid 2000’s and lasted for around 6 years. Armitage was involved in the whole project cycle from Project Definition Study (PDS), Detailed Requirement Specifications and Tender preparation, System design, development, and implementation; deliver requirement collection and analysis, as well as maintenance services

CASE BACKGROUND

The Hong Kong-based Cathay Pacific Group’s network of passenger and cargo services covers over 200 destinations in Asia, North America, Australia, Europe and Africa, with around 240 aircraft in the Group’s fleet as of 30 June 2020

SOLUTION

Information Management e-Business System & BI Tool

Crew Control System (CCS)

Integrated Crew Rostering System (ICRS)

ACCOMPLISHMENT

Manages CX crews’ ad hoc changes due to plane or service disruptions
Designed for airline to plan, track, manage, and recover crew
Enhance staff management & decision support capability by upgrading the speed and accuracy of CX crew tracking

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