Armitage - tuning data into insight

QB House (Hong Kong)｜Kiosks Application

Founded in Japan, QB House is a well-known barber’s chain stores in providing “10 minutes Quick Hair-Cut” service. To further enhance their retail operational efficiency, QB House (Hong Kong) invited Armitage to provide the Automatic Self-Service Kiosks System recently.

CASE BACKGROUND

QB House originated from Japan since its establishment in Nov 1996. QB House is famous for “10 minutes Quick Hair-Cut Service” significantly. There are approximately 700 stores world-wide and 70 branches store located in Hong Kong respectively. http://www.qbhouse.com/hk/

SOLUTION

Kiosks Automatic Self-Service System

ACCOMPLISHMENT

Kiosks and Tablet - Replace the in-store Kiosks and equip tablet for each hairstylist. Queuing number will be shown on both kiosks and tablet.
Multi-Payment - Besides Octopus, now also support credit card (Visa and Master), Alipay HK and Wechat Pay HK.
Ticket and Queuing - The queuing number will be shown on Kiosks and ticket/receipt. On the other hand, hairstylists will also receive the queuing status via their tablet. This facilitates the time arrangement of both staff and customers.