Armitage Technologies Awarded The Best SME Partners Award 2017
Armitage Technologies is pleased to announce that we have won the Economic Digest’s Best SME Partner Award 2017 – CRM (Customer Relationship Management) category. The award is given in recognition to Armitage’s contribution in supporting the local SMEs businesses. HSBC, Cathay Pacific, New World Telecommunications, and Kingdee are some of the other well deserved winners.
Armitage Technologies’ CEO Mr. Alvin Lee said, “We are proud to be recognized as one of the driving forces that supports the development of the local SME sector and will continue to serving our Hong Kong customers large, medium, and small. Winning the award meant that our product truly does help SMEs do businesses more conveniently. It is always our goal in making our customers’ life easier and that they are happy using our products.”
Our award-winning Armitage CRM is one of the many components in the Customer Lifecycle Management Ecosystem Platform designed to help SMEs do business easier by integrating O2O solutions such as Online Shops/ POS, Order Management System (TacticsX) and Marketing Platform Management tools. We also offer Membership Loyalty Program system and Customer Scoring System integrated all on one single platform. With our Big Data Analysis team, data collected from different systems will be synced and analyzed, which can help SMEs identify potential customers, track them when they turn into real customers, and predict buying behavior and pattern afterwards. Our Customer Lifecycle Management Platform can help SMEs monitor and take care of their customers in a 360 ° perspective (B2B2C) so that they won’t miss a beat of their customer journey, saving time and money.
Organized by Economic Digest and in its 10th year, the Best SME Partner Awards honors companies in different sectors they feel best help SMEs maintain a competitive advantage in a marketplace which is often skewed in favor of large enterprises. Winners are openly voted by the public and readers of Economic Digest based on judging criteria including Service Diversity, Pricing, Service, and Customer Service Performance.